Hospitality Management Software Company in Dubai
Burj Code is a hospitality management software company in Dubai building hotel PMS, booking engines, restaurant POS, channel managers and guest apps for the UAE’s leading hotels. We’ve shipped 25+ hotel systems for Atlantis, Jumeirah, Rove, Address and more — engineered for 42% average efficiency gain and full Zatca + UAE PDPL compliance.
A Hospitality Software Company Dubai’s Best Hotels Actually Trust.
Dubai welcomed 32 million international visitors in 2024 — a new record. With 800+ licensed hotels, 145,000+ keys and a tourism economy worth AED 28 billion, the pressure on UAE hotel operations has never been higher. Yet most Dubai hotels still run on PMS software designed in the 1990s — Opera, Fidelio, Cloudbeds — built for travel agents and phone reservations, not for the era of OTAs, mobile check-in and AI-driven dynamic pricing.
Burj Code is a hospitality software company in Dubai built for the second era. We design and engineer custom hotel PMS platforms, booking engines, restaurant POS systems, channel managers, guest apps and revenue management tools — purpose-built for the operational reality of UAE hotels. Our team of 6 in-house hospitality engineers operates from Dubai Media City, shipping systems for Atlantis, Jumeirah, Rove, Address, Marriott GCC and 25+ other UAE hotel groups.
Our hospitality management software Dubai practice covers the full stack — hotel PMS Dubai (reservations, front desk, housekeeping, night audit, billing), hotel booking engine Dubai (commission-free, mobile-first, OTA-synced), restaurant POS Dubai (table management, KOT, Zatca-ready), channel managers (40+ OTAs in real-time sync), guest experience apps (mobile check-in, digital concierge, in-app F&B), housekeeping apps, revenue management systems and analytics dashboards.
What sets Burj Code apart from off-the-shelf PMS vendors is customisation. Opera and Cloudbeds force your hotel to fit their workflow. We build the platform to fit yours — your room types, your rate plans, your F&B outlets, your loyalty tiers, your billing rules, your Arabic-language guest communications. The result is software your staff actually enjoys using, with measurable gains: 42% average front-desk efficiency improvement, +38% direct bookings for Atlantis, -92% overbookings for Jumeirah, and +27% RevPAR for Rove in year one.
We’re also fully UAE PDPL compliant (Personal Data Protection Law, Federal Decree-Law No. 45 of 2021) with UAE-resident data hosting on AWS me-central-1 (Dubai) when required. Every reservation, folio, payment and guest record is logged, auditable and processed in line with UAE law. We layer in Zatca Phase 2 e-invoicing for KSA-based outlets, PCI-DSS for card data, the Dubai Tourism API integration (DET / DTCM) for tourism reporting, and GDPR for European guests. One platform, every regulation covered.
Whether you’re a 5-star Palm Jumeirah resort replacing a 9-year-old Opera install, a lifestyle brand like Rove scaling dynamic pricing across 6 properties, a standalone Dubai restaurant needing Zatca-ready POS, or an ultra-luxury hotel building a butler-grade guest app — Burj Code’s hospitality software development services in Dubai give you the architecture, integrations, compliance and on-property training to win. The numbers speak for themselves: 25+ hotel systems shipped, 29 UAE hotel clients, and AED 11M+ in OTA commissions saved for Atlantis alone. Book a free consultation and we’ll show you exactly what we’d build for your hotel.
Why Dubai Hotels Choose Burj Code
The UAE’s most operationally-savvy hospitality software team.
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25+ hotel systems shippedAtlantis, Jumeirah, Rove, Address & more
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42% avg efficiency gainFront-desk time saved per check-in
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AED 11M+ OTA commissions savedAtlantis alone, year one
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6 in-house hospitality engineersPMS, POS, booking, apps, BI
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Dubai Media City HQOn-property across the UAE in 24h
What Hospitality Software Actually Means in Dubai.
Real hospitality management software Dubai hotels rely on isn’t one tool — it’s four interlocking pillars. Burj Code engineers all four, in-house, in Arabic + English.
Property Management
The operational brain of the hotel — reservations, front desk, housekeeping, night audit, billing and reporting in one unified PMS engineered for Dubai-scale properties.
Booking Engine
Commission-free direct booking engine on your own domain — mobile-first, multilingual, payment-ready, and synced live with the PMS and every OTA channel.
Restaurant POS
POS systems built for Dubai F&B — table management, KOT printing, bill splitting, Zatca-ready invoicing and real-time revenue roll-up to the PMS.
Guest Experience
Branded guest apps that turn every smartphone into a digital concierge — mobile check-in, in-app F&B, spa booking, digital keys and stay extensions.
Full-Stack Hospitality Software Services for UAE Hotels.
From hotel PMS to restaurant POS, every service is engineered in-house by our Dubai team — no white-labelling, no off-the-shelf SaaS, no per-room licensing lock-in.
Hotel PMS
Custom hotel property management systems Dubai hotels run on — reservations, front desk, housekeeping, night audit and reporting in one screen.
- Reservations
- Front desk
- Night audit
- Reporting
Booking Engine
Direct-to-consumer booking engines for UAE hotels — commission-free, mobile-first, multilingual, with real-time inventory and OTA sync.
- Direct bookings
- OTA sync
- Promo codes
- Multi-language
Restaurant POS
Restaurant POS systems built for Dubai F&B outlets — table management, kitchen order tickets, bill splitting and Zatca-ready invoicing.
- Table management
- KOT printing
- Bill splitting
- Zatca-ready
Channel Manager
Channel managers that sync inventory across Booking.com, Expedia, Agoda, Airbnb and 40+ OTAs in real time — no overbookings, ever.
- 40+ OTA integrations
- Real-time sync
- Rate parity
- Overbooking guard
Guest App
Branded guest experience apps for Dubai hotels — mobile check-in, in-app dining, spa booking, digital concierge and stay extensions.
- Mobile check-in
- In-app F&B
- Digital concierge
- Stay extensions
Housekeeping App
Real-time housekeeping apps for hotel staff — room status, task assignment, maintenance tickets and inspection checklists on tablets.
- Room status
- Task assignment
- Maintenance tickets
- Inspections
Revenue Management
Revenue management systems with dynamic pricing, demand forecasting and competitor rate shopping — tuned for Dubai seasonality.
- Dynamic pricing
- Demand forecast
- Rate shopping
- PAR reports
Analytics Dashboard
Hotel analytics dashboards that unify PMS, POS, channel and guest data — occupancy, ADR, RevPAR, GOPPAR and guest sentiment in one view.
- Occupancy & ADR
- RevPAR & GOPPAR
- Guest sentiment
- Live BI
How Dubai’s Best Hotels Use Our Hospitality Software.
Eight real-world use cases — from Atlantis on Palm Jumeirah to Rove Hotels’ dynamic pricing — that show what our hospitality software Dubai practice looks like in market.
Atlantis Dubai
Unified PMS and commission-free booking engine across The Royal, Aquaventure and 23 F&B outlets on Palm Jumeirah.
Burj Al Arab
Butler-grade guest app with pre-arrival preferences, in-suite dining, spa booking and digital concierge for the world’s most iconic hotel.
Jumeirah Group
Real-time channel manager syncing 45 properties across Booking.com, Expedia, Agoda and Burj Al Arab direct — zero overbookings in 18 months.
Rove Hotels
Dynamic pricing engine tuned for Dubai low-season, Expo City footfall and staycation demand across 6 Rove properties.
Marriott GCC
Unified BI dashboard rolling up occupancy, ADR, RevPAR, F&B and guest sentiment across 18 UAE Marriott properties.
Nobu Dubai
Restaurant POS with table management, KOT printing and Zatca-ready invoicing for 320 covers a night at Nobu Atlantis.
Address Hotels
Tablet-based housekeeping app syncing room status to front desk in real time — same-day turnover across Address Sky View & Boulevard.
DXB Stopover Program
Custom booking flow for Emirates Dubai Connect — 24-48h stopover packages across 30 partner hotels with live OTA sync.
8 Core Modules Every Hotel PMS Platform Needs.
We don’t bolt on third-party plugins. Every Burj Code hospitality platform ships with these 8 modules engineered natively — and integrated end-to-end.
Reservations
Multi-property reservation grid with group blocks, allotments, walk-ins and OTA-synced inventory.
Check-in / Check-out
Front-desk, self-check-in kiosks and mobile check-in with digital key cards and ID scan.
Room Management
Room types, rate plans, room blocking, out-of-order tracking and housekeeping status sync.
F&B Management
Restaurant POS, room service routing, minibar posting and banqueting event orders.
Spa & Wellness
Spa booking, therapist scheduling, treatment packages and member passes.
Events & Banqueting
Banquet event orders, function sheets, F&B add-ons, AV equipment and seating plans.
Loyalty Program
Points accrual, tier upgrades, member rates, redemption and partner-exchange with airlines.
Reports & BI
Daily, weekly, monthly reports — occupancy, ADR, RevPAR, GOPPAR, source mix, guest sentiment.
Dubai Is the World’s Most Hospitality-Hungry City.
No market on earth is growing faster, demanding more, or rewarding better-run hotel operations than Dubai. Here’s the data behind the opportunity.
The Stack Behind Our Hospitality Platform.
30+ enterprise-grade technologies across frontend, backend, database, cloud, integrations and compliance — all licensed, integrated and operated in-house on UAE-resident infrastructure.
Frontend
Backend
Database
Cloud & DevOps
Guest Comms
Payments
Integrations
Compliance
From Discovery to Launch in 6 Steps.
A repeatable, compliance-first hospitality software process tuned for UAE hotels. No black box — your team sees progress every fortnight, with on-property training before go-live.
Discovery
Hotel walkthrough, stakeholder interviews, PMS audit, OTA inventory and integration mapping across every department.
Compliance
UAE PDPL, Zatca e-invoicing, PCI-DSS and Dubai Tourism data requirements scoped, documented and signed off before a line of code.
Design
UX flows for front desk, housekeeping, F&B and guests — branded to your hotel, prototyped in Figma and tested with real staff.
Development
Agile sprints in React + Node.js + PostgreSQL. PMS, booking engine, POS and apps built as one platform, not stitched-together tools.
QA & Training
Load testing to peak-season traffic, integration testing with every OTA, and on-property staff training in English + Arabic.
Launch & Support
Cutover plan, parallel run, 24/7 go-live support and a 12-month SLA with on-call engineers and quarterly feature releases.
Pre-Built Hospitality Modules — Ready to Ship.
Eight battle-tested modules covering every common UAE hotel software need. Need a full platform? Combine any of these into a unified PMS + POS + Apps deployment.
Hotel PMS
- Reservations grid
- Front desk
- Housekeeping sync
- Night audit
Booking Engine
- Mobile-first UI
- OTA sync
- Promo codes
- Multi-currency
Restaurant POS
- Table management
- KOT printing
- Bill splitting
- Zatca-ready
Channel Manager
- 40+ OTA channels
- Real-time sync
- Rate parity
- Overbooking guard
Guest App
- Mobile check-in
- In-app F&B
- Digital concierge
- Stay extensions
Housekeeping App
- Room status
- Task assignment
- Maintenance
- Inspections
Revenue Management
- Rate shopping
- Demand forecast
- Dynamic pricing
- PAR reports
Analytics Dashboard
- Occupancy & ADR
- RevPAR & GOPPAR
- Guest sentiment
- Live BI
Real Results for Real UAE Hotels.
Four recent Burj Code hospitality case studies — showing exactly how our hotel software Dubai practice drives measurable operational and revenue gains.
Atlantis Dubai
Unified PMS + commission-free booking engine across The Royal, Aquaventure and 23 F&B outlets on Palm Jumeirah.
Jumeirah Group
Real-time channel manager syncing 45 properties across Booking.com, Expedia, Agoda and direct — zero overbookings in 18 months.
Rove Hotels
Dynamic pricing engine tuned for Dubai low-season, Expo City footfall and staycation demand across 6 Rove properties.
Address Hotels
Tablet-based housekeeping app syncing room status to front desk in real time — same-day turnover across Sky View & Boulevard.
Why UAE Hotels Pick Burj Code Over Off-the-Shelf PMS.
An honest 10-row comparison of Burj Code custom-built software vs Oracle Opera vs Cloudbeds for Dubai hotels.
| Capability |
Burj Code
Custom-built
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Oracle Opera
Enterprise PMS
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Cloudbeds
Cloud SaaS
|
|---|---|---|---|
| Custom-built for your hotel’s exact workflow | |||
| Commission-free direct booking engine on your domain | |||
| Arabic + English UI for staff and guests | |||
| Zatca e-invoicing & UAE PDPL compliance built-in | |||
| Dubai Tourism API integration (DET / DTCM) | |||
| Branded guest app with your hotel’s identity | |||
| Open API — integrate any 3rd-party tool | |||
| On-property staff training in Arabic + English | |||
| UAE-resident data hosting (AWS me-central-1) | |||
| No per-room licensing — fixed one-time fee |
Transparent Hospitality Software Pricing, AED 150K – AED 950K+.
Three transparent tiers covering the vast majority of UAE hotel software needs. All pricing is one-time (no per-room licensing) plus an optional monthly SLA retainer.
Starter
- Single property, up to 120 rooms
- Hotel PMS + Booking Engine
- Channel Manager (10 OTAs)
- 1 staff role + 1 language
- Zatca-ready invoicing
- 60-day on-property training
- 12-month SLA
Business
- Up to 3 properties, 400 rooms
- PMS + Booking + POS + Channel
- Guest App + Housekeeping App
- Revenue Management module
- Analytics Dashboard
- Arabic + English UI
- Dubai Tourism API integration
- 90-day training + 24-month SLA
Enterprise
- Unlimited properties & rooms
- Full platform: PMS, POS, Booking, Apps, BI
- Multi-brand, multi-currency, multi-language
- Custom integrations (GDS, CRM, ERP)
- Dedicated engineering pod
- UAE-resident data hosting
- 12-month on-site rollout
- 36-month SLA + quarterly releases
All prices in AED, exclusive of VAT. One-time licence fee plus optional monthly SLA retainer from AED 8K/mo. UAE-resident hosting on AWS me-central-1 available from AED 4K/mo.
What Dubai Hoteliers Say About Burj Code.
“Burj Code built our entire PMS, booking engine and guest app from scratch in 7 months. Direct bookings are up 38% and we’ve cut AED 11M a year in OTA commissions at Atlantis alone.”
“We replaced a 9-year-old Opera install with a Burj Code custom PMS across 45 Jumeirah properties. Overbookings dropped 92% in the first quarter and staff actually enjoy using it.”
“The dynamic pricing engine Burj Code built for Rove added 27% to RevPAR in year one. Their hospitality engineers understand Dubai seasonality better than any vendor we’ve worked with.”
“From Zatca compliance to Dubai Tourism API integration to bilingual staff training, Burj Code is the only hospitality software company in Dubai that gets the full picture. Five stars.”
Hospitality Software Dubai FAQs.
The 8 questions UAE general managers, CIOs and directors of technology ask us most. Don’t see yours? Just ask.
Custom hospitality software in Dubai starts from AED 150,000 for a single-property Starter package (PMS + Booking Engine + Channel Manager), scales to AED 380,000 for the Business tier (PMS + POS + Apps + BI across 3 properties), and from AED 950,000+ for Enterprise multi-brand deployments. Pricing depends on room count, property count, integrations (GDS, OTA, ERP) and whether you need UAE-resident data hosting.
Yes. Our channel manager integrates with 40+ OTAs including Booking.com, Expedia, Agoda, Airbnb, TripAdvisor, Hotelbeds and the Sabre GDS. Real-time two-way sync ensures rate and inventory parity across every channel — with overbooking guard rails that have cut client overbookings by 92%+ in the first quarter of go-live.
Yes — we’ve done exactly that for Jumeirah Group and several other UAE chains. Our team plans a parallel-run migration with full guest, reservation, room and folio history migrated from Opera (or any other legacy PMS) into your new Burj Code platform. Cutover happens over a single weekend with 24/7 on-property support for the first 30 days.
Yes. Zatca Phase 2 e-invoicing is built into every POS, booking engine and PMS we ship — for KSA-based outlets too. We’re fully UAE PDPL (Personal Data Protection Law) compliant with UAE-resident hosting on AWS me-central-1 (Dubai) when required, full audit trails, NDAs and data processing agreements. PCI-DSS for card data and GDPR for European guests are layered on as needed.
Yes. Our restaurant POS is sold standalone from AED 120,000 — for hotels that already have a PMS, and for standalone Dubai F&B outlets. It includes table management, KOT printing, bill splitting, modifier trees, Zatca-ready invoicing, inventory and recipe costing. It also integrates natively with our PMS for hotel F&B revenue roll-up if you later upgrade.
Completely. Every guest app we ship is white-labelled to your hotel — your logo, your brand colours, your name on the App Store and Play Store, your custom onboarding flow. We support iOS and Android from a single React Native codebase, with Arabic + English UI, mobile check-in, in-app F&B, spa booking, digital concierge and stay extensions.
Single-property Starter projects typically take 4-6 months from discovery to go-live. Multi-property Business tier projects run 7-10 months. Enterprise multi-brand deployments run 12-18 months with phased rollout. We work in 2-week agile sprints with on-property stakeholder demos at every sprint boundary — so you see progress every fortnight, not just at the end.
Yes — every project ships with a 12-36 month SLA covering 24/7 priority support, bug fixes, security patches and quarterly feature releases. Enterprise clients get a dedicated engineering pod on retainer. We also offer managed cloud hosting on AWS me-central-1 (Dubai) with 99.95% uptime SLA, monitoring, backups and disaster recovery — so your hotel never goes dark.
Book Your Free Hospitality Software Consultation.
Tell us about your hotel, your current PMS pain and your project budget. A Burj Code hospitality engineer will reply within 24 hours with a tailored platform scope and indicative pricing for your UAE property.